Education IT Support

We’ll remotely monitor your network to keep your essential systems operating smoothly – by proactively identifying and resolving issues before they cause problems:

    Server, Network and Firewall Support and Administration

    To ensure your key services are operating correctly and you’re getting the best performance possible from your infrastructure.

    Pro-active Monitoring of Infrastructure

    Constant monitoring of your hardware and software remotely to anticipate potential problems and ensure they don’t become real problems. Our engineers will proactively fix any issues they encounter, keeping everything running smoothly.

    Analysis, Audits and Performance Monitoring

    Comprehensive network health-check for school’s networks that identify potential bottlenecks and problematic areas. Our check covers over 100 areas, and we present our findings in a non-technical way – allowing you to make informed choices.

    Support Helpdesk

    Fast and efficient remote support, ensuring that your users have a reliable and efficient contact point for support and escalation of any issues. This means no more costly call outs; just a fast and comprehensive service with unlimited support.

 

Fixed Price Support

Most customers take advantage of an LCS Support Contract, which provides them with a fast and efficient IT support service, for an unlimited number of issues.

Our Helpdesk is available Monday to Friday 9am-5.30pm to respond to any issues – over 98% of which are successfully dealt with remotely.

Our fixed price Support Contracts also allow you to budget for your IT expenditure, reducing the need for costly call outs.

No issue is too small or too large. We’re always only a call away…

 

Efficient and Friendly Helpdesk Service:

  • Unlimited support calls for your supported equipment
  • Priority support backed by our Service Level Agreement (SLA)
  • Purchasing services – we offer our contracted customers the best in pricing and project costing
  • Proactive monitoring and management of your servers, PCs, and networking infrastructure
  • Monitoring and maintenance of anti-virus and security software
  • Monitoring of Backups and Backup Software
  • We take ownership of any issues – managing third parties and ensuring that issues are dealt with effectively

In addition, we provide onsite support – for those issues that require onsite visits, or for any upcoming projects you may have. We offer our contracted customers pre-purchased days at competitive rates.

Virtualisation

For BusinessFor Schools

IT Procurement

For BusinessFor Schools